Acronis Advantage Premier - Renewal - 1 Year - Service

  • Part: 1201239
  • Model: AALBR7ENE51
$13.20

Availability

Always Available

  • General Information
    • Manufacturer
    • Acronis, Inc
    • Manufacturer Website Address
    • http://www.acronis.com/en-au
    • Brand Name
    • Acronis
    • Service Name
    • Advantage Premier - Renewal
    • Product Type
    • Service

Acronis Advantage® Delivers Enhanced Support and Maintenance to Customers Worldwide

Designed to meet the customer service, support, and troubleshooting demands of our home and corporate customers, the Acronis Advantage program provides a variety of support options including a self service, pay-per-incident or subscription plan.

An enhanced self-service knowledge base library, expanded pay-per-incident support, and three subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs. For the Acronis® line of corporate products, the first year subscription of either the Acronis Advantage Standard or Premier level of service is included.

The Acronis Advantage program offers:

  • A personalized and flexible array of services
  • Premier service levels featuring fast response times to critical issues
  • Direct interaction with knowledgeable Acronis support professionals
  • Help for organizations in meeting their service level agreement (SLA) and Continuity of Operations Programs (COOP) requirements

  • Service Information
    • Service Main Type
    • Technical
    • Service Description
    • 24x7x1 Hour
    • Provided Support
    • Emergency Telephone Support
    • Emergency Email Consulting
    • Web Support
    • Phone Support
    • Email Support
    • New Releases Update
    • Web-based Training
    • Software Update
    • Live Chat
    • Service Response Time
    • 1 Hour - Emergency phone consulting
    • Service Duration
    • 1 Year
    • Product Supported
      • Software Title: Acronis Access Advanced
      • License Quantity: 1 user
      • Licensing Details: 10000 maximum allowed end users - ESD
      • License Pricing: Academic, volume, government / 5001-10000 licences
      • Installation Type: Locally installed